AlertHamster receives alerts from your monitoring tools, converts them into actionable incidents, routes them to the right team, and notifies responders instantly. On-call scheduling, escalation policies, and multi-channel notifications — all in one platform.
From alert ingestion to resolution tracking, AlertHamster covers the entire incident lifecycle so your team can focus on fixing problems, not managing tooling.
Receive alerts from Prometheus, Grafana, Datadog, PRTG, OpenNMS, and any webhook-capable monitoring tool. Normalize them into a unified format automatically.
Build rotation schedules with multiple layers, overrides, and hand-off rules. Always know exactly who's on call and when coverage gaps exist.
Define multi-level escalation rules with configurable timeouts. If the first responder doesn't acknowledge, the incident automatically escalates to the next tier.
Notify responders via Slack, Microsoft Teams, Email, SMS, and Discord. Configure notification preferences per user and per urgency level.
Map every service in your infrastructure. Assign teams, escalation policies, and integration endpoints so alerts always reach the right people.
Every organization's data is fully isolated by tenant. Securely manage multiple teams or clients from a single platform with complete data separation.
Track every action from trigger to resolution with a detailed, timestamped timeline. Know who did what and when for complete audit trails.
Measure MTTA, MTTR, and incident volume trends. Identify recurring issues and optimize your response process with actionable data.
AlertHamster automates your entire incident response pipeline so nothing falls through the cracks.
Your monitoring tools send webhooks to AlertHamster. We parse alerts from Prometheus, PRTG, Datadog, and more into a normalized event format.
Alerts are converted into incidents, assigned a severity, and routed to the correct service based on your configured routing rules.
AlertHamster checks who's on call, applies escalation policies, and sends notifications through Slack, Teams, email, or SMS until someone responds.
Responders acknowledge and resolve incidents with full timeline tracking. Post-incident analytics help you improve response times and prevent recurrence.
AlertHamster plugs into the monitoring and communication tools you already use. No rip-and-replace required.
AlertHamster provides full visibility into every incident's journey. Know exactly where each incident stands, who's working on it, and what actions have been taken.
Scale as you grow. No hidden fees, no per-incident charges.
For growing teams that need advanced incident workflows
For large organizations with complex incident management needs
Join hundreds of ops teams who trust AlertHamster to keep their services running. Start your free trial today — no credit card required.
