Never Miss a Critical
Production Incident
AlertHamster receives alerts from your monitoring tools, converts them into actionable incidents, routes them to the right team, and notifies responders instantly. On-call scheduling, escalation policies, and multi-channel notifications — all in one platform.
Everything You Need to
Manage Incidents
From alert ingestion to resolution tracking, AlertHamster covers the entire incident lifecycle so your team can focus on fixing problems, not managing tooling.
Alert Ingestion
Receive alerts from Prometheus, Grafana, Datadog, PRTG, OpenNMS, and any webhook-capable monitoring tool. Normalize them into a unified format automatically.
On-Call Scheduling
Build rotation schedules with multiple layers, overrides, and hand-off rules. Always know exactly who's on call and when coverage gaps exist.
Escalation Policies
Define multi-level escalation rules with configurable timeouts. If the first responder doesn't acknowledge, the incident automatically escalates to the next tier.
Multi-Channel Notifications
Notify responders via Slack, Microsoft Teams, Email, SMS, and Discord. Configure notification preferences per user and per urgency level.
Service Catalog
Map every service in your infrastructure. Assign teams, escalation policies, and integration endpoints so alerts always reach the right people.
Multi-Tenant Isolation
Every organization's data is fully isolated by tenant. Securely manage multiple teams or clients from a single platform with complete data separation.
Incident Timeline
Track every action from trigger to resolution with a detailed, timestamped timeline. Know who did what and when for complete audit trails.
Analytics & Reporting
Measure MTTA, MTTR, and incident volume trends. Identify recurring issues and optimize your response process with actionable data.
From Alert to Resolution
In Minutes, Not Hours
AlertHamster automates your entire incident response pipeline so nothing falls through the cracks.
Receive Alert
Your monitoring tools send webhooks to AlertHamster. We parse alerts from Prometheus, PRTG, Datadog, and more into a normalized event format.
Create Incident
Alerts are converted into incidents, assigned a severity, and routed to the correct service based on your configured routing rules.
Escalate & Notify
AlertHamster checks who's on call, applies escalation policies, and sends notifications through Slack, Teams, email, or SMS until someone responds.
Resolve & Learn
Responders acknowledge and resolve incidents with full timeline tracking. Post-incident analytics help you improve response times and prevent recurrence.
Works With Your
Existing Stack
AlertHamster plugs into the monitoring and communication tools you already use. No rip-and-replace required.
Track Every Incident
From Trigger to Resolution
AlertHamster provides full visibility into every incident's journey. Know exactly where each incident stands, who's working on it, and what actions have been taken.
Simple, Transparent
Pricing
Scale as you grow. No hidden fees, no per-incident charges.
Professional
For growing teams that need advanced incident workflows
- Unlimited users
- Unlimited incidents
- All notification channels
- Advanced escalation policies
- Multi-layer on-call schedules
- Analytics & reporting
- Priority email support
Enterprise
For large organizations with complex incident management needs
- Everything in Professional
- SSO / SAML integration
- Custom integrations
- Dedicated account manager
- SLA guarantees
- On-premise deployment option
Ready to Stop Missing
Critical Alerts?
Join hundreds of ops teams who trust AlertHamster to keep their services running. Start your free trial today — no credit card required.